Processing
Find information about processing borrowing and lending requests in Relais ILL.
Request routing tab
Find information on how the Request Routing tab works in the Staff portal.
Loan an item
Learn how to loan an item to your patrons or another library and how to configure the Loan and Ship Loan tab in Relais ILL.
Supply documents to your own patron or another library
Learn how to use and configure the Supply tab in Relais ILL.
Unfilled, cancel, conditionals
Find information on assigning unfilled, cancel, and conditions in the Staff Portal.
Patron and library messaging
Find information on patron or portal messaging in the Staff Portal.
Messages and alerts
Find information about the side menu subsection, Messages and Alerts
Additional Charges
Learn how staff can enter and edit additional charges to be applied to a request and record charges for material supplied by external suppliers in Relais ILL.