Relais 2016.x Overview
Relais 2016.5.0 (for release January 22, 2019)
In addition to the bug fix and update listed below two new features are added with Relais 2016.5
- Email Request: Ability to send a notification to staff if there are 0 requests in the print queue.
- Email Request: Ability to email the URL link to rePORTAL to generate the bookbands versus attaching the bookbands as a pdf.
Server based bug fixes and updates
For customers using the Relais Hosted Service you will see the following updates and fixes automatically since the Hosted service will be updated to 2016.5:
Change |
462 | Purge and Archive: Ability to replace the patron_id with the value 'Scrubbed' instead of a NULL value when scrubbing patron data from completed requests. |
Bug | 408 | Search Auto: Addressed issue when Search Auto crashes on unregistered suppliers. |
Relais 2016.4.0 (for release November 26, 2018)
In addition to the bug fixes and updates listed below, two new features are added with Relais 2016.4:
- Purge and Archive: Scrub patron data from completed requests and purge patron records not associated with any requests
- Search Auto: For customers using DISCOVERY, and when configured to enable a partial routing list to be submitted, the Search Auto application can now be configured to complete the partial routing list
Server based bug fixes and updates
For customers using the Relais Hosted Service you will see the following updates and fixes automatically since the Hosted service will be updated to 2016.4
Change | 28 | 37312 | Search Auto - addressed search issue when input includes incorrectly formatted ISBN |
Bug | 134 | 38871 | ILL Message Handler - ensure last service note is cleared when sending next ISO message |
Change | 313 | 38945 | ILL Message Handler - remove ID_REQUEST.requester from with outgoing GSM ILL Request message |
Bug | 4982 | ILL Message Handler - Ensure un-parsable messages are passed to the configured un-parsable email account | |
Change | 4674 | ILL Message Handler - Add note to General Messages transmitted via GSM when the request is updated as Received/Returned/Completed/Lost/Damaged/Reply to Cancel | |
Change | 4642 | ILL Message Handler - Pass GSM messages with additional spaces in support of GSM communication with VDX | |
Change | 4627 | ILL Message Handler - Enable the disabling of a "SHP" exception code from being applied with receipt of GSM or ISO "Shipped" message | |
Bug | 4620 | 36356 | ILL Message Handler - Remove duplicate delivery information from Request Notes when parsing GSM ILL Request messages |
Client based bug fixes and updates
In order to see any or all of the following bug fixes you will need to upgrade your local Windows clients to 2016.4.
Bug | 4501/ 256 | Numerous | Login / Monitor Queues / Scanner / Review Alerts / Receive FTP - ensure "Expiry" message IS NOT generated when staff manually update a request as a fill (assign a document supply code, scan, or Add Document) |
Bug | 195 | 36747 | Delivery Resend - ensure image file date is changed when invoked |
Change | 97 | 38753 | Review Queue - added broker logic to permit AEU staff to access Notify Patron when processing a NEOS member request |
Change | 31 | 36576 | ReceiveFTP - enable processing of PDF files which have encryption of secure properties |
Change | 22 | 37459 | ReceiveFTP - error recovery logic added to address issues associated with lost database connectivity |
Relais 2016.3.0 (released Sept 7, 2018)
In addition to the bug fixes and updates listed below two new features are added with Relais 2016.3:
- Renewal and Recall - NCIP interoperability with Alma: For libraries using both Relais and Alma, NCIP interoperability is now available that allows you to automate workflows.
- Renewals: Four patron can request a renewal from Primo, the renewal is passed over to Relais via NCIP. In addition, when your library has loaned an item in response to a request from another library, if they ask for a renewal, an NCIP renewal message is sent to your local Alma system to check if the renewal is allowed.
- Recalls: If your patron recalls via Primo an item that has been loaned to another library, the recall is passed into Relais and sent to the requesting library automatically. In addition, if a loan has been supplied by another library to your patron and the supplying library sends a recall, Relais can now send an NCIP recall message to your local Alma system and the patron is notified.
Server based bug fixes and updates
For customers using the Relais Hosted Service you will see the following updates and fixes automatically since the Hosted service will be updated to 2016.3 .
Feature | 944 | Provide the option to remove patron's personal information from completed requests | |
Bug | 4507 | 33145, 36317 | Delivery FTP is manipulating image files being sent via Odyssey and in some cases degrading the quality of the document |
Change | 4594 | 36092 | For a request sent to RapidILL which is then updated as BadCitation, Relais will send a Delete message (rather than a Cancel message) to Rapid to close off the request |
Client based bug fixes and updates
In order to see any or all of the following bug fixes you will need to upgrade your local Windows clients to 2016.3.
Bug |
4333 |
When a Recall message is sent there is no record added to the request history. | |
Bug | 4601 | 36307 | When using Request Processing to update a request with a supply code and the number of pages is specified, the number of pages is not added to the request |
Bug | 4658 | 36469,36465 | When using a barcode reader to scan in a local number it is not possible to add more items to the loan |
Bug | 4570 |
In a shared system, when an ISO Shipped message is received and the the request is updated with SHP, when a document is added the SHP code is not cleared so a Received message is sent in error. |
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Bug | 4571 |
On occasion in the Review Queue when a request is submitted the request is not moved to the correct queue |
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Bug | 4582 | 33510 | If using NCIP and a request for a loaned item is updated in Relais as lost, an NCIP CheckinItem is sent which updates the local library system incorrectly. |
Bug | 4584 | 36212 | When using Delivery Local to print coverpage for loans and UseCoverPage = No, a misleading audit note is added to the request and the coverpages do not print. |
Relais 2016.2.0 (released Nov. 1, 2017)
Bug | 2225 |
22137 |
RapidILL - ensure requests are not updated inappropriately when the the RapidILL service is not available |
Bug | 2258 | 28542 | ILL Message Handler - duplicate audit note entries are displayed when sending requests via generic script. |
Bug | 3355/4115 | ILL Message Handler - when receiving messages via generic script or ISO ILL that include attachments, no message is seen in Review Alerts and the email is not forwarded to the unparsable email inbox for staff review. | |
Bug | 4083 | 34603 | Search Manual - when editing an OCLC lender string it is not possible to add or edit the ninth entry |
Bug | 4116 | 34276 | ILL Message Handler - on occasion incoming ISO and generic script requests and messages are lost |
Bug | 4204 | ILL Message Handler - on occasion ISO Shipped messages are not sent out | |
Bug | 4271 | Loan Tracking - when updating a request to respond to a "request for renewal" the RenewResponse message (ISO or generic script) is not sent to the supplying library | |
Change | 2487 | 28629 | ILL Message Handler - when WSILL sends a Cancel message it does not wait for a Cancel Reply - Yes/No, if the item is not shipped the request will be assigned a final exception code "Cancelled by Requester" and closed |
Feature | 2346 | 28824 | Post-to-Web - two new tokens are available for use in the email that is sent to the user when sending a document via Post to Web, description of the reject code assigned (&RejectCodeDesc;) and the project code associated with the request (&ProjectCode;) |
Feature | 2456 | Library Registration - allow Relais D2D customers to reset load balancing | |
Feature | 2570 | 29246 | Loan Tracking - Recall - when updating a request as a recall, display a due date calendar so that staff can update it if necessary |
Feature | 2666 | 29492 | RapidILL - support for sending and receiving requests for book chapter requests to and from RapidILL |
Feature | 2985 | 30630 | Review Alerts - add a button for 'Add Note' so that staff can add a note or comment to a request |
Feature | 2995 | ILL Message Handler - when a message cannot be sent because of a protocol failure a record is added to the request history. (XXXXXXX message failed: The requested action violates the protocol) | |
Feature | 2997 | Login - Supplier Registration - staff configuring suppliers for ISO communication should be presented with a warning message if that the ISO connection information is not configured | |
Feature | 3675 | 32617 | Search Auto - when configured to search on control number only locations found on a control number search are added to the routing list that is generated |
Feature | 3792 | RapidILL - when a request is received from RapidILL add the name of the requesting library and its and country code to the note in the request history. | |
Feature | 3796 |
RapidILL - for requests that RapidILL indicates are held locally but the item requested is not available, allow the request to be sent to Rapid to be filled |
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Feature | 3910 | 33070 | RapidILL - when a supplying library updates a request as BadCitation the request is placed in a Relais Review Queue for staff review (no additional processing is done in Rapid). Staff can now review and update the request as needed and if appropriate resubmit the request to RapidILL. |
Feature | 3922 | 33610 | Search Auto / Search Manual – for libraries using SirsiDynix Symphony who want to use the NCIP Place Hold feature (or NCIP Request Item) the Holdings Record = SIRSI Dynix Unicorn MARC now retrieves the BibID. This BibID can now be used when sending NCIP RequestItem to Symphony to place a local hold. |
Feature | 4335 | 35767 / 35795 | Receive FTP – documents received as PDF document are no longer converted to TIF when attached to a request. |
Feature | 4345 | Catalog Configuration - WorldCat target can be configured to search on OCLC Record ID (Use attribute = 12) |
Relais 2016.0.0 (released May 31, 2017)
Relais 2016 provides support for Windows 10.
Bug | 940 | Table Maintenance -> Cover Page, sort option does not work correctly | |
Bug | 1220 | Table Maintenance -> Delivery -> Pickup Locations, the ILS Code is mandatory | |
Bug | 1257 | 26643 | Loan Tracking - when NCIP is enabled and when updating a request to Returned, if the Check In message fails the request is not updated in Relais |
Bug | 1265 | 26711 | Edit Request - when changing an Odyssey address that includes a backslash and text, e.g., "\ILL", an error displays and the address cannot be updated |
Bug | 1312 | 26819 | Search Manual -> OCLC - the max cost cannot be changed |
Bug | 1392 | 27080 | Add Document - in some situations the configured starting folder is not recognized |
Bug | 1394 | 27128 | Receive FTP - sometimes the bibliographic information is missing even though a request was matched |
Bug | 1445 | Table Maintenance -> Loans, when trying to add a new Loan Code nothing happens | |
Bug | 2142 | 27968 | ILL Message Handler - when sending a request the street for the billing addresses is duplicated |
Bug | 2166 | 28034 | Search Auto - the Drop Unregistered supplier setting is ignored and so including suppliers in routing lists that should not be used |
Bug | 2178 | Email Request - on occasion the summary email is blank | |
Bug | 2181 | 28282 | Login -> Library / Patron Registration - when adding requests keywords are not being created, therefore these requests cannot be retrieved in Query via title or author keyword or call number |
Bug | 2183 | Library Registration -> Contact Information - the Use NCIP Profile Yes/No radio button defaults to Yes. Therefore , if a library is not using NCIP but another field in Contact Information is updated, then the Use NCIP Profile setting gets set to Yes and Relais tries to send NCIP messages in error | |
Bug | 2204 | 28412 | ILL Message Handler - when sending Overdue messages the Due Date is updated in error |
Bug | 2224 | 28572 | ILL Message Handler - when an Unfilled message is being sent and there is a network error, Relais updates requests that should not be updated |
Bug | 2225 | 22137 | RapidILL Monitor - requests are updated incorrectly when the RapidILL service is not available for some reason |
Bug | 2404 | 28893 | Search Manual and Query Request - Add Document not working when using the file transfer setting. |
Bug | 2495 | 29040 | Search Auto - sometimes the following error is generated: "Error: 9 - Subscript out of range" |
Bug | 2673 | ILL Message Handler - the OCLC password is not decrypted | |
Bug | 2886 | Login -> Supplier Registration - passwords are not encrypted | |
Bug | 2992 | 30667 | Delivery Email - the same "random" file name for multiple post to web documents is used |
Bug | 3172 | Supplier Registration error when updating Request Type/Format/Method etc | |
Bug | 3247 | 31168 | ILL Message Handler - when adding a request and the author is greater than 200 characters, truncate the value provided to 200 |
Bug | 3718 | 32496 | Search Auto - routing lists not correct (in shared database). Unregistered Suppliers are added to the routing list, even when setting = Drop |
Change | 525 | Search - modified the way holdings are retrieved and displayed from Alma | |
Change | 2108 | 28088 | Delivery Email - only send one confirmation email to the support address configured when the SMTP connection recovers |
Change | 2070 | ILL Message Handler - do not accept Pickup as a delivery method add the information to the notes field | |
Change | 2165 | 28211 | Receive FTP - handling of dropped database connections is improved |
Change | 2336 | 28679 | NCIP Merge - can now change the library the patron is registered to based on the NCIP Lookup User response. |
Change | 2363 | 28852 | ILL Message Handler - for requests received via ISO ILL the delivery method and address can now be edited |
Change | 2890 | 30414 | RapidILL - when adding a request from Rapid if the OCLC record number is provided the OCLC request number field in Relais |
Change | 3732 | 32828 | RapidILL - the Rapid Request number is added to the pickslip and coverpage report |
Change | 3753 | 30622 | Notify text report - a new version of this report ((NotifyText.rpt and NotifyTextA4.rpt) is provided to handle 'longer' links when sending a url to the requester |
Feature | 732 | ISO - the copyright statement included in requests from VDX is added to the Relais request as a note | |
Feature | 1136 | Review Alerts - display renew, cancel and message messages from the Portal | |
Feature | 2098 | 28044 | ILL Message Handler - allow more than one delivery method to be included in the outgoing request |
Feature | 2344 | ILL Message Handler - when a staff member updates an ISO request manually with a reject code send an Expiry message to the current supplier, this ensure messages do not get out of sync | |
Feature | 2347 | ILL Message Handler - when an ISO message is received from the supplying library the request is now matched in the database on the ISO transaction qualifier not just the request number | |
Feature | 2573 | NCIP Place Hold - supported for SirsiDynix Symphony. This allows libraries to use local call slips instead of Relais pickslips or bookbands. | |
Feature | 2822 | Load Request - option to create a library record in Relais the first time a request is received from a non-registered library | |
Feature | 2865 |
When sending requests to OCLC up to 15 symbols can be included in the lender string |
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Feature | 3032/3 | 30797 | Search Auto & Search Manual - support for publication data stored in MARC 264 tags |
Feature | 3113 | 30938 | Delivery FTP - when the Put is not closed successfully close the PUT when sending via Odyssey, after x minutes close the connection |
Feature | 3275 | 31352 | |
Feature | 3541 | Loan Notices - in a shared system each library can configure their own Sender and Reply to address for notices sent via email. | |
Feature | 3809 | Search - a new Holdings Record for TePuna is added. |