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When I start up my computer, an ILLiad Window opens up with a Billing Manager icon and I would like to get rid of it

Symptom
  • When you start up your computer, you see an ILLiad Window pop-up and you see the BillingManager.exe file.  You want to get rid of this so it stops happening.
Applies to
  • ILLiad
Resolution

When you see the Window pop-up, go up one level and remove the ILLiad Folder.  You will no longer see this pop-up again.

Additional information

During one of the upgrades, ATLAS set it up so that this window would pop-up as part of the Windows Startup.  By removing the ILLiad folder, you will stop the pop-up from showing up again.

Page ID
20993