When I send out the ILLiad Borrowing Password Reset email, the link is not showing up
Symptom
- Your patron sees the email and sees in the message, "Click the link below to change your password to a new value," but no link shows up
Applies to
- ILLiad
Resolution
There is a new Special link you need to set up for the password reset. You need to update the Borrowing Password Reset Email Notification.
Instead of having the link where it shows <#Action="10" form="85"...etc.>, you use the following:
<#Special.PasswordResetLink>
Save your change, and it will immediately be used by emails.