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OCLC Support

We are using Atlas Auth Portal and we just upgraded and having issues with patrons signing in

Symptom
  • After having an upgrade and you are using the ATLAS Auth Portal, Patrons are having issues signing in
Applies to
  • ILLiad
Resolution

If you are Self-Hosted, you will need to follow these steps:

  1. On your Web Server, you will need to go to the c:\inetpub\wwwroot\ folder and search for ILLiad.dll.
  2. Go to c:\illiad\setup\DLLUpdates\ folder and go to the highest folder listed.
  3. Copy the ILLiad.dll from that folder and replace each of the ILLiad.dll files you found in step 1 with the latest ILLiad.dll
  4. Restart IIS.
Page ID
42454