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OCLC Support

We are migrating our Database and want to know what kind of support we will get from OCLC?

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Symptom
  • You are migrating your ILLiad Database and want to know what kind of support you can get from OCLC
Applies to
  • ILLiad
Resolution

If you are going to Migrate the database, you should follow the Migrating an ILLiad Database documentation.  Here is what you can expect from OCLC support:

  1. We can answer basic questions about Migration such as how to export a Database File or Import a file. 
  2. If your questions are outside of our expertise, we will direct you to ATLAS as the Documentation states you can do with any questions about the Migration.
  3. Or we can contact ATLAS to contact you directly about the cost for Migrating a Database.
Page ID
19828