Skip to main content
OCLC Support

We are a shared server on ILLiad 9.1 getting an error message in your Rapid log regarding the RapidPrimaryLendingDownload Customization key

Symptom

We are a shared server on ILLiad 9.1 getting an error message in your Rapid log regarding the RapidPrimaryLendingDownload Customization key.

Applies to
  • ILLiad
Resolution

This key isn't active by default, it needs to be added under System>General>Customization as a new record in the table.

For more information see under the Shared Servers section in Initial Configuration: Enabling the Rapid Manager 

Page ID

27553