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OCLC Support

Migrated a SQL server 2008 R2 on an infrastructure of 2016 and the Webplatform stopped working

Symptom
  • Whenever you try to go to WebPlatform directly, or any service that uses WebPlatform such as Article Exchange fail.
Applies to
  • ILLiad.
Resolution

Make sure that you do not have IP6 enabled on the server.  You should only be using IP4.

 

Page ID
14702