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OCLC Support

Is there a way to fix a request when I accidentally processed an ILLiad Borrowing request as Doc Del?

  • A request was supposed to be processed in Borrowing but was processed in Doc Del, and you need to fix it
Applies to
  • ILLiad

If you processed a request as a Doc Del, but you want the statistics to show it was in Borrowing, here are the steps you take:

  1. Route the request back to Borrowing - Request Sent.
  2. Process the request like you normally would in Borrowing and finish it in Borrowing.
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