Is there a way to fix a request when I accidentally processed an ILLiad Borrowing request as Doc Del?
Symptom
- A request was supposed to be processed in Borrowing but was processed in Doc Del, and you need to fix it
Applies to
- ILLiad
Resolution
If you processed a request as a Doc Del, but you want the statistics to show it was in Borrowing, here are the steps you take:
- Route the request back to Borrowing - Request Sent.
- Process the request like you normally would in Borrowing and finish it in Borrowing.