Is there a way to automate the Awaiting Request Processing queue to route to a sharing group after clicking the "No Problem" button?
Symptom
- You want to know if ILLiad can automate Awaiting Request Processing so that after clicking the "No Problem" button, the article or book chapter can be submitted to a sharing group, as opposed to sending them manually to each site
Resolution
There is no way to automate borrowing in such a way that it automatically routes to a sharing group for each request. You can set up a custom request search. For more information please see the Custom Searching documentation.