We set our OCLC Supplier Status to No but still get Rapid requests in ILLiad

Symptom

• Your library's OCLC Supplier Status is set to No, or Closure hours are in effect, but you still get Rapid requests.

Applies to

• ILLiad

Resolution

The OCLC Supplier Status and Closures are handled in the OCLC Policies Directory, but Rapid does not access that information. Rapid has a feature called Lending Off Times which functions similarly. Contact Rapid for information on how to set this up.

Additional information

Lending Off Times training video. (Last accessed 7/3/2023)

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