I have a request in ILLiad that will not get out of a queue and it should be Request Finished
Symptom
- You have a request in a queue that is incorrect such as Awaiting Return Label Printing, but it should be at Request Finished
Applies to
- ILLiad
Resolution
If the request has been returned to the lender and it is closed on OCLC, then route the request to Request Finished.