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OCLC Support

I have a request in ILLiad that will not get out of a queue and it should be Request Finished

Symptom
  • You have a request in a queue that is incorrect such as Awaiting Return Label Printing, but it should be at Request Finished
Applies to
  • ILLiad
Resolution

If the request has been returned to the lender and it is closed on OCLC, then route the request to Request Finished.

Page ID
29162