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OCLC Support

I forgot to bill for a Lending request and it did not show up in the Billing Manager, how do I fix this?

Symptom
  • You did not bill for a Lending request and you want to know how to bill so it will show up in the Billing Manager.
Applies to
  • ILLiad
Resolution

Here are the steps for having the bill show up in the Billing Manager:

  1. If you have already generated your invoices for last month, then you can add the billing and it will show up for next month.
  2. Next month, when you generate the invoices, it will show up at that time.
Page ID
28038