- You keep on seeing the ILLiad Transaction Status "Odyssey Document Received" for Borrowing requests that were sent to you through Article Exchange
To fix this issue, please follow these steps:
- Go to your Server and to the C:\illiad\Odyssey\receive\ folder.
- Right-click on the ArticleExchange folder and choose Properties.
- Go to the Security Tab and choose Edit.
- Select the Users Group and choose Full Control under Allow.
- Choose OK.
- Route the request that was at "Odyssey Document Received" to "Awaiting Odyssey Processing."
- Process Electronic Delivery.
The request should show up in the Review Box. You should now be able to deliver items through Article Exchange.