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OCLC Support

I am borrowing from DOCLINE and some ILLiad sites are not sending me emails with the Article Exchange link

Symptom
  • You are requesting Articles through DOCLINE and some libraries are not sending me the Article Exchange email with the link
Applies to
  • ILLiad
Resolution

ILLiad has its own table for Addresses and you need to contact the Lender to make sure they have your current email address in their tables.  That way when they send out the email it can get to you.

Page ID
27941