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OCLC Support

How do we update the Max Cost in ILLiad so we can respond Yes to a conditional?

Symptom
  • A library sends you a conditional request to increase your Max Cost.  You want to say yes to the conditional and you need to update the Max cost.
Applies to
  • ILLiad 
Resolution

In order to update the Max Cost and say Yes, you need to do the following:

  1. Open up the Conditional request.
  2. Go to the OCLC Request tab.
  3. Click on the Show Request icon.
  4. Update the Max Cost field.  it is located on the bottom left in the Borrowing section.
  5. Save the change.
  6. Click on Yes to accept the Conditional request.
Page ID
19075