How do we update the Max Cost in ILLiad so we can respond Yes to a conditional?
Symptom
- A library sends you a conditional request to increase your Max Cost. You want to say yes to the conditional and you need to update the Max cost.
Applies to
- ILLiad
Resolution
In order to update the Max Cost and say Yes, you need to do the following:
- Open up the Conditional request.
- Go to the OCLC Request tab.
- Click on the Show Request icon.
- Update the Max Cost field. it is located on the bottom left in the Borrowing section.
- Save the change.
- Click on Yes to accept the Conditional request.