How do I get ILLiad to stop sending overdue notices when the request is closed in WorldShare ILL

Symptom

• The request is closed in WorldShare ILL, but ILLiad is sending Overdue Notices

Applies to

• ILLiad 

Resolution

The request in ILLiad is at the Status of "Item Shipped."  You will need to Route it to "Request Finished."
 

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