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OCLC Support

How do I fix it when I am not seeing all the fields in the Notes or History section of a request in ILLiad?

Symptom
  • When you look at a request in ILLiad and looking at the Notes section, you are missing the notes field. 
Applies to
  • ILLiad
Resolution

Somehow, the columns displayed has been changed.  You can resolve this by doing the following: 

  1. Right-clicking on one of the headers you see such as "Date."
  2. Click on "Restore Default Layout."

You should see all the fields again.

Page ID
17498