Do we need to save our print templates before a hosted upgrade?

Applies to
Answer

No. The only instance where you would need to save the print and addon folders outside of the default ILLiad folder in the C Drive is if you had to do an uninstall due to a version mismatch.

Additional information

I am getting a version mismatch message where it says my version of ILLiad is greater than what is on the server

Page ID
35116