I sent a record to the label lists, but nothing is showing in the label preview.

Symptom

• In Record Manager under the My Labels feature when I go to Label Print Lists and I select my list, I see the records that I have added to the list.  However, there is nothing showing for the records on the label previews below.  I can click edit to open an individual label preview, but it does not have any data from the record when it opens.

Applies to

• WorldShare Record Manager 

Resolution

The data that displays inside the label preview has to be set up inside the Label Template that you are using.

1. Click on Label Templates under My Labels.
2. Open the template you wish to edit.
3. Click Label Content Settings.
4. Scroll down to Label Setup and notice that there are drop-down windows for content, font, size, style, and alignment.
5. Check to see if the words Blank Line/Free Text are displaying in the Label Setup.  If you don't see those words displayed, please contact OCLC Support.
6. Select a value that is not Blank Line/Free Text under the Content column to have data populate into the label preview.

Additional Information

Please see our documentation about creating workflows inside the Label Print Lists feature.

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