Why is my data sync collection in the Collection In Queue status?
Applies to
- WorldShare Collection Manager
Answer
This status means the Collection has been received and is awaiting assignment to a database specialist.
Please Note: It takes around 8 weeks for a data sync collection to be processed and approved by our data sync specialists. However, a file for the collection must also have been uploaded in order for it to move through the process.
If you never uploaded a file for the collection, you will need to do so. The file does not need to contain all the records you plan to work with the collection. If you have submitted a file and the collection is still in a submitted status after 8 weeks, please contact OCLC Support and provide them the link to this help article.