Why am I receiving emailed reports from Usage_Statistics@oclc.org for the wrong institution?

Symptom

• I am receiving emailed reports from Usage_Statistics@oclc.org for the wrong institution

Applies to

• WorldShare Collection Manager

Resolution

If you are getting reports for another institution, the authorization number in Reports is likely incorrect. To edit this, follow these steps:

1. In WorldShare, navigate to Metadata > Institution Settings > Reports
2. Ensure that your library's correct 9-digit authorization number (beginning with 100) is added to this section
3. Click Save

If you do not know your authorization number, contact OCLC Support.

Additional information

About Reports within WorldShare Collection Manager

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