| You aren't familiar with the qualities necessary for MARC record output or the possible reasons for missing records. |
Knowledge base |
Reason and resolution |
| You received a delivery of MARC records from a collection even though you disabled MARC records or deleted the collection. |
Knowledge base and Query |
Reason and resolution |
| Your output file is missing MARC records. |
Knowledge base |
Reason and resolution |
| You created a query collection, but it didn't deliver a file. |
Query |
Reason and resolution |
| You don't know when you will receive records for your newly created Query collection. |
Query |
Reason and resolution |
| You have set up an automatic holdings feed for a knowledge base collection, but your initial load of records has not been delivered. |
Knowledge base |
Reason and resolution |
| You are receiving MARC record files daily for a collection whose delivery frequency is not set to daily. |
Knowledge base and Query |
Reason and resolution |
