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OCLC Support

I couldn't find some MARC records from my WorldCat Cataloging Partner Collections

Symptom
  • After receiving an invoice for items ordered from a WorldCat Cataloging Partner collection, I am not able to find the MARC files in My Files > Downloads.
Applies to
  • WorldShare Collection Manager
Resolution

If files you are expecting do not appear in the download list, uncheck the Hide downloaded files checkbox underneath the Filter drop-down. 

If you are missing specific MARC records and have many MARC files in downloads, you can use these steps to find the one which has your desired records:

  1. Go to www.stats.oclc.org.
  2. Logon with your Cataloging authorization and password.
  3. Select Cataloging > WorldShare Collection Manager > WCP Collections > WCP Records Report.
  4. Set the start date and days for a range around the time you received the invoice and click update.
  5. Search for the invoice number or ISBN/ISSN of the item whose MARC records you are looking for.
  6. Note the File Name that comes up and look for it in My Files > Downloads.
Additional information
  • If you cannot find the MARC file, please email OCLC Support and include the provider, invoice number, sample title/ISBN and OCN if you have one for the item. If you can attach the invoice to the e-mail, that is helpful too. 
Page ID
10186