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OCLC Support

Can I download a file of unresolved records?

No. You cannot download a file of unresolved records. However, you can correct the records using the Unresolved Cross Reference file.

Correct unresolved records with Record Manager or OCLC Connexion

  1. The Unresolved Cross Reference file contains the OCLC control numbers for your unresolved records. Obtain the Unresolved Cross Reference file.
  2. Search for and export these records with Record Manager or OCLC Connexion (client or browser). Review and correct the records.
  3. Replace the records online.

Correct unresolved records using your library catalog

  1. If you do not have access to Record Manager or OCLC Connexion (client or browser), you can use your local system numbers from the Unresolved Cross Reference file. Obtain the Unresolved Cross Reference file.
  2. Search for the records in your local library catalog. Review and correct the records.
  3. Once corrected, use the records to resubmit for processing.

For more assistance, please contact OCLC Support in your region.

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