I am getting a "not found in database" error when I try to login
Symptom
- When trying to login to the Digital Collection Gateway you get the error '[USERNAME] not found in database'.
Applies to
- Digital Collection Gateway
Resolution
Make sure you are entering your username and password correctly. They are case sensitive.
If you are still unable to login, contact OCLC Support.
Additional information
When you have registered, OCLC will provide you with login