When I click "View Label in Label Program" in Connexion browser, the label does not download
Symptom
- When you click "View Label in Label Program" on a record in Connexion browser, the label download is not triggered, and you cannot open the label in the program.
Applies to
- Connexion browser
Resolution
This is likely an issue with your browser settings blocking pop-ups and redirects from Connexion. Please ensure that your browser settings allow for pop-ups and redirects from connexion.oclc.org.
If you've made this change in settings, but are still having trouble viewing the labels, please contact OCLC Support with your OCLC Symbol, nine-digit authorization, and an example OCLC number of a record where you can't view the label.