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OCLC Support

When I click "View Label in Label Program" in Connexion browser, the label does not download

Symptom
  • When you click "View Label in Label Program" on a record in Connexion browser, the label download is not triggered, and you cannot open the label in the program.
Applies to
  • Connexion browser
Resolution

This is likely an issue with your browser settings blocking pop-ups and redirects from Connexion. Please ensure that your browser settings allow for pop-ups and redirects from connexion.oclc.org.

If you've made this change in settings, but are still having trouble viewing the labels, please contact OCLC Support with your OCLC Symbol, nine-digit authorization, and an example OCLC number of a record where you can't view the label.

Additional information

Cataloging Label Program

Page ID
47138