Note: Please do not use the Contact Support form to report errors in records. Instead open the appropriate record change request form by navigating to Help > Useful Web Links > WorldCat [or Authority] Record Change Request. The Change Request form goes directly to OCLC database quality management staff.
Note: The client sends your message via Connexion. You must be logged on to send the Contact Support form.
See more about how to get support.
Feature | How to use |
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Type of Message | |
Selection buttons | Select the type of message you want to send:
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Problems and Troubleshooting link | Click to open the Connexion client known problems and troubleshooting page to check for known problems and solutions or workarounds |
Choose a recipient for this message | |
OCLC Support button | Select the button to sent the message to connexion-support@oclc.org when you click Send. |
Any E-Mail Address button and text field |
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Your Information area | |
Text fields | Enter your name, telephone number, and email address in the boxes.
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Message and options area | |
Large text box for message | Enter your message. You must enter text before the client can send the message. |
Yes/No buttons | Click Yes or No to indicate whether you:
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Button name | Click the button to... |
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Send | Send the message. |
Cancel | Close the window without sending the message. |