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I am unable to access an item after changing item-level permissions.

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Symptom

  • After changing item-level permissions, you are unable to find an item.

Applies to

  • CONTENTdm (classic version)

Resolution

Use the following steps to find the item in CONTENTdm (classic version) Administration and restore permissions. If you already know the CONTENTdm (classic version) Number, skip to step 3:

  1. Export a Custom XML file from the collection with only the Title and CONTENTdm (classic version) Number fields selected.
  2. Search the file for the title of the item. Copy the CONTENTdm (classic version) Number on the line directly below the title.
  3. In CONTENTdm (classic version) Administration, go to items > edit > browse collection and click on metadata next to any item.
  4. The number at the very end of the URL after the "=" is the CONTENTdm (classic version) Number. Delete the CONTENTdm (classic version) Number and paste in the one for the item you need access to. Click enter.
  5. This will pull up the metadata for the item you were unable to access. From here, you will be able to correct the item permissions.
  6. Be sure to save the item and index the collection afterward.

Page ID

59565