Receiving a "Last index failed" message or the Index History has many successive failures when attempting to index a collection

Symptom

• The Index Status in CONTENTdm Administration shows "Last index failed"
• The index log shows multiple ongoing failing index attempts

Applies to

• CONTENTdm Administration

Resolution

Please contact OCLC Support with the following details to have your collection unlocked:

• Server ID
• Collection alias

The collection will have to complete the current indexing process before it can be unlocked. Successive indexing failures are typically caused by an interruption to the current job by new requests.

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