OCR engine encountered unexpected error in Project Client

Symptom

• You get the error "OCR engine encountered unexpected error" followed by a file name when trying to run OCR on a large number of files. 

Applies to

• CONTENTdm

Resolution

This can be related to memory issues on the machine OCR is being performed on. Try performing OCR on smaller batches of files or on a machine with more memory. If problems persist, contact OCLC Support with the CONTENTdm server address, the collection name and some sample files.

Additional information

There is more on generating transcripts with OCR.

Page ID