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OCLC Support

Orientation of thumbnails incorrect

Symptom
  • You have added images to the Project Client and the thumbnail is sideways or flipped 90 degrees.
Applies to
  • CONTENTdm
  • Project Client 6.1.2.991
Resolution
  • Open the image in an image editor and rotate it, save, rotate back to correct position and save again.
  • Test now that your thumbnail is in the correct position.
  • On occasion this will not correct the issue, as the orientation is locked into the metadata of the file when it was saved as a JPG file.
  • Sometimes saving the file as a .jfif file corrects the issue and releases the orientation constraints, allowing the image to be uploaded correctly. 
Additional information

If you need support please reach out to OCLC Support

Include your site ID number, include attachments of items you are having issues with. Provide steps you are taking to add to the Project Client.

Page ID
15878