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OCLC Support

Why can't I see the E-Resources reports in WorldShare Analytics?

Symptom
  • You're unable to see the Analytics tab  or any of the E-Resources reports in WorldShare.  
Applies to
  • WorldShare Collection Manager
  • WMS Analytics
  • WMS Admin
Resolution

The E-resources reports under WorldShare > Analytics > Reports are only available to WMS libraries. If you don't have a WMS subscription, you won't be able to get to those reports. If you do have a WMS subscription, look in your WMS Admin account and make sure that you have the proper Reports and Report Designer roles assigned for that report. 

Page ID
20494