Emailed report hyperlinks are going to an error page: OCLC Usage Statistics has encountered an error
Symptom
- I have set up reports to go to my email as "receive as hyperlink"
- When I use the emailed link I get an error saying OCLC Usage Statistics has encountered an error
Applies to
- WorldShare Collection Manager
- WorldShare Reports
Resolution
If there are multiple email addresses entered for receiving reports, verify that there are no spaces between the commas. Using spaces between the commas can generate URLs that don’t resolve.