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OCLC Support

View holds

View holds for a patron

The Holds tab of the patron record shows the status of pending hold requests for the patron; see the table for details.

Column Description
Title

Title of the item.

Link to item record 

To view the item record, including the complete hold queue for the item, click the title.

Edit request

Click Edit to modify the request or add information

Volume Specific volume requested (if applicable)
Barcode

Barcode of the item. 

A system-generated barcode will be associated with a special request. To fulfill a special request, you must check in the system-generated barcode and then select the barcoded item you wish to use to fulfill the hold.  

If you are using integration with WorldShare ILL or Tipasa, temporary item records are created to represent borrowed items. ILL hold requests will have a system-generated barcode. This value is updated to the barcode you select when you receive the item in WorldShare ILL or Tipasa. 

Call Number Indicates classification and shelving location
Branch/Shelf Location

The selected preferred fulfillment locations for a title.

 Note: This column does not display by default.

Pickup Location Library branch where the patron can pick up the item when it is available.
Pickup Institution Library
Queue

A number indicating the position of this request on the hold queue for the requested item.

On Shelf appears if the item is on hold for the patron and available for pickup.

On Route appears if the item is in transit.

Notes

Contains text entered by a patron when placing a hold from WorldCat Local/Discovery.

Staff can optionally add or edit a note on any hold request to provide additional details about the patron's request before and/or after the hold has been fulfilled. 

Hold notes are visible to patrons when logged into WorldCat Discovery>My Account.

Status Current status of the request (Available, Not Ready, etc.)

View holds queue for an item

The item record includes a Holds section that lists, in priority order, patrons who have placed hold requests for the item.

Column Description
Patron Name First and last name of the patron requesting the item
Patron Barcode Barcode of the patron requesting the item
Position Number indicating the position on the hold queue
Hold Date Date the hold request was submitted
Status Current status of the request (In Queue, On Hold, etc.)
Type Indicates the hold request type (Title Level or Item Level)

 

 

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