WorldShare Acquisitions workflow
Key decisions for using acquisitions
Important setup and workflow decisions
Before you begin using WorldShare Acquisitions, several key decisions should be made about your library's workflow, staff responsibilities, and system configuration.
Set-up
Make decisions about staff responsibilities:
- Who can assign roles in general?
- Who can order materials?
- Who can receive and invoice materials?
- Do accounting guidelines require that these staff be separate?
Ordering and Receiving
Choose which type of ordering you will use:
- EDI
- Vendor ordering website
- Third-party service (Amazon, thrift books, etc.)
Decide what the length of your in-process status should be for different locations:
- Refer to Collection Type Policy
- Consider the length of time that may be needed to process and catalog a title
Make decisions on how cataloging will be incorporated into your workflows:
- Decide who will select the record for an order item
- For single-part monographs, decide who will review this record and when they will review it (i.e., before receiving or after receiving)
- Changing the record in Acquisitions will update it elsewhere as well
- For multi-parts, decide who will create LHRs/item records and how they will be notified when to do so
- Decide if record selection will be reviewed by cataloging, and if so, at what time (i.e., before receiving or after receiving)
Invoicing
Decide if you will mark items as ready before marking them as paid:
- If yes, choose a reviewer on your staff who will finalize the invoice status
Decide whether you would like to export your data to import into your campus accounting system:
- The Mark as Ready option is used to trigger invoices for export
- For more information, see Mark as Ready and Integrate invoice information with your financial system
Document these decisions in a shared location accessible to all acquisitions staff. This will help maintain consistency in your workflow and onboard new staff members more efficiently.
Acquisitions terms
Essential terminology and definitions used in WorldShare Acquisitions
Familiarize yourself with key terms used throughout WorldShare Acquisitions. Understanding this terminology will help you navigate the system and communicate effectively with colleagues.
Order types
| Order Type | Definition | Create for | Workflow | Funds |
|---|---|---|---|---|
| Approval Plan | List of items received as part of an agreement with a vendor to send items based on a profile. The library retains the right to return items not needed. |
Each plan and vendor with which you have an agreement to receive items. You can name the Approval Plan to reflect the vendor, year the plan covers, and type of material (e.g. YBP New Fiction 2015) |
|
Funds are not encumbered. You can designate a fund for these items in a budget. Funds are expended when items are invoiced and paid. |
| Blanket Order | List of items received as part of an agreement with a vendor to send items based on a profile. Vendors do not allow the return of items. |
Each plan and vendor with which you have an agreement to receive items. You can name the Blanket Order to reflect the vendor, the year the plan covers, and the type of material (e.g. Ingram Philosophy Books 2015). |
This workflow is the same as the workflow for Approval Plans. |
Funds are not encumbered. You can designate a fund for these items in a budget. Funds are expended when items are invoiced and paid. |
| DDA (Demand Driven Acquisitions) Plan | List of items received as part of an agreement with a vendor to trigger purchase of online materials based on patron usage. Also known as Patron Driven Acquisitions (PDA). |
Each e-book agreement you maintain. You can name the DDA Plan to reflect the vendor, year the plan covers, and type of material (e.g. EBL Custom Collection 2015). |
|
Funds are not encumbered. You can designate a fund for these items in a budget. Funds are expended when items are invoiced and paid. |
| Gift/Donation List | List of items received from a specific person or organization for free or at little cost to the library. | Create one list for all gifts/donations received, or create a list for each donor. |
|
N/A |
| Legal Deposit List | List of items received as part of an arrangement with a governmental entity to keep some or all of its publications at the library. | Titles received from federal or state agencies that distribute publications at no cost to the depository library. |
|
N/A |
| Purchase Order | List of items created by the library to be submitted to a vendor. | Each group of items that you plan to order from a vendor. |
Two options: 1a. Place an order with the vendor. 1b. Track the order through WorldShare Acquisitions.
2a. Place an order in WorldShare Acquisitions. 2b. Notify the vendor through WorldShare Acquisitions. |
Placing an order in WorldShare Acquisitions encumbers funds. Funds are expended when the invoice is paid. |
| Standing Order |
List of items received as part of an agreement with a vendor to send items belonging to a series or specific publication. Use standing orders only when the items in the series are cataloged separately (each having a unique bibliographic record). If you are using a single bibliographic record for the series or publication, do not create a Standing Order. Add the item to a Purchase Order using the processing type Serial. |
Each book series or publication received from a vendor as new titles or editions are published. The Standing Order name should reflect the name of the publication or series (for example, Literary Marketplace or Methods in Enzymology). |
|
Funds are not encumbered. You can designate a fund for these items in a budget from which funds are expended when items are invoiced and paid. |
Acquisitions types
Processing types
Before using WorldShare Acquisitions
Essential setup tasks and prerequisites
Before beginning with WorldShare Acquisitions, there are some important steps to take to prepare it for your library's use. These include:
- Reviewing and modifying relevant settings
- Setting up local data for vendors you plan to order from
- Setting up your first budget
Review Acquisitions settings
Before using any WorldShare Acquisitions features, review the options under Settings > Administration to determine if any changes should be made. Below are some key settings that are recommended to review. To view details about all available administration settings, see Administer your institution configuration for WorldShare Acquisitions.
Budget and Pricing
Receiving and Local Holding Record
Set up order shipping and billing defaults
You can set a default shipping and billing address to be assigned to all new orders. All addresses included in the drop-down lists are populated from the WorldCat Registry information entered for the institution in OCLC Service Configuration. For more information, see Name and Location.
- On the left navigation, click Settings > User Preferences.
- From the Shipping and Billing Defaults accordion:
- Set a default shipping address.
- Select a default shipping branch from the Shipping Branch drop-down list.
- Select a default shipping address name from the Shipping Address Name drop-down list.
- Set a default billing address.
- Select a default billing branch from the Billing Branch drop-down list.
- Select a default billing address name from the Billing Address Name drop-down list.
Or - Select the Same as shipping address check box to set your default shipping address as your default billing address.
- Set a default shipping address.
- Click Save. The next time you create an order, the default shipping and billing address will be set based on your selections.
Manage vendors
The process of creating or enabling a vendor and editing local vendor fields is required before you can perform WMS Acquisitions transactions such as ordering and invoicing. For each vendor you plan to use you will need to enable them for use and add your library's local data. You will only need to create a new vendor if it does not already exist in the system. Before creating a new vendor, Search for the vendor to make sure the vendor does not already exist.
Watch a video
Manage vendors
Run time: 11;00
This video shows how to enable a vendor for transactions, how to edit local fields in a vendor record, and how to add a new vendor in WorldShare Acquisitions.
(Optional) Create a vendor record
(Optional) Publish vendor
Set up a budget
Before you can start using WorldShare Acquisitions, you must set up your first budget. Even if you or someone at your institution has already set up your budget, it’s useful to understand the budget structure and fund levels before you begin ordering.
Watch a video
WorldShare Acquisitions Best Practices: Setting up a budget
Note: You must have access to the OCLC Community Center in order to view this workshop. For more information, see Sign in to the OCLC Community Center.
Run time: 50:07
This 50-minute session focuses on planning a budget, entering it into the system, creating funds, and reviewing the budget after creation.
Setting up a budget
Run time: 19:45
This video demonstrates the recommended best practices for setting up a budget in WorldShare Acquisitions.
Purchase requests (Optional)
Managing patron and staff purchase requests
Overview
Purchase requests allow specific titles to be submitted for review for purchase. After a purchase request has been created, it remains under Purchase Requests > Pending Requests. From there, it can be reviewed for approval and purchase, or rejection.
Purchase requests are an optional step in the WorldShare Acquisitions workflow. Your library may or may not choose to utilize them as part of your ordering process or use them only some of the time. If you do not want to use purchase requests at this time, move on to Add order items.
WorldShare Acquisitions is great for managing one-time purchases as well as subscriptions to electronic and print resources. For more information, see Best practices for managing subscriptions.
Watch a video
Purchase requests
Run time: 10:32
This video demonstrates the workflow for purchase requests in WorldShare Acquisitions.
Create a purchase request for review
- From the left navigation, click Discover Items.
- Perform a basic or advanced search for an item you would like to purchase.
- Once you have identified an item, click Add to... and select Purchase Request from the drop-down menu.
- From the New Purchase Request dialog, complete the following fields:
Field Description ISBN/ISSN Select an ISBN/ISSN from the drop-down list. Acquisition Type (required) Select an acquisition type from the drop-down list. See Acquisitions Types.
Note: Default selection is made based on the record chosen.- One-Time (default)
- Subscription
Processing Type (required) Select a processing type from the drop-down list. See Processing Types.
Note: Default selection is made based on the record chosen.- Electronic Product
- Monographic Series (only available if Acquisition Type = Subscription)
- Serial
- Monograph (default)
Requestor Enter the name of the person who requested the item.
Note:- This is an auto-suggest text field. Auto-suggestions for field-appropriate elements start with the first keystroke in the text field. Auto-suggestions include an email address for the user which is pulled from Delivery Notification of the WorldShare Admin module. If no email exists in the Delivery Notification section, the Library Record email address will be used.
- The system does not automatically notify the requestor of the status of the request.
Date Needed Enter the date by which the item is needed.
Note: Enter the date in the format specific to your language (e.g., MM/DD/YYYY for American English) or use the calendar button (
).Place Patron Hold Select this button to place an automatic hold on the item for the patron who requested it.
Reviewer Enter the name of the staff person who will review the purchase request to approve or reject it.
Note: This is an auto-suggest text field. Auto-suggestions for field-appropriate elements start with the first keystroke in the text field. Auto-suggestions include an email address for the user which is pulled from Delivery Notification of the WorldShare Admin module. If no email exists in the Delivery Notification section, the Library Record email address will be used.Notes Enter any notes about the purchase request. - Click Save.
- Click on the hyperlinked text in the Purchase Request Confirmation message to be taken directly to the new purchase request.
Review and approve a purchase request
Reject a purchase request
Add order items
Creating and managing order items
Overview
There are several options for ordering in WorldShare Acquisitions. In general, you will follow these steps:
- Search for an item, collection, or subscription to order
- Add the item to an order or plan
- Place the order
For more information on purchase orders and the different types of plan orders, see Order types.
Below you will find instructions for ordering items using Discover Items and Discover Collections. For more information on ordering and order items, see Orders and order items.
Watch a video
Add item from WorldCat
Search Discover Items
Add item to a new order or plan
Add item to an existing order or plan
Add item from WorldCat knowledge base
Search Discover Collections
Use Discover Collections to search for e-products in the WorldCat knowledge base. You will be searching for either collections or titles. For more information, see WorldCat knowledge base.
- Enter your search terms.
Note: The My Selected Collections check box is automatically selected. If you want to search all of the WorldCat knowledge base, deselect the My Selected Collections check box.
Use Discover Collections to search for e-products in the WorldCat knowledge base. For more information, see WorldCat knowledge base.
- Click Search or press <Enter>
Check your library's holdings before ordering
Add the collection to an order
Add item not in WorldCat or the WorldCat knowledge base
If you have searched WorldCat and WorldCat knowledge base, and no record matches the item you are ordering, you can use any of the following methods to handle this situation:
- Create a record in Record Manager and use this to create the order item and add it to an order in Acquisitions. See WorldShare Record Manager: Bibliographic records.
- Create a custom Collection and/or Title in WorldCat knowledge base. See WorldShare Collection Manager: Choose your Collection Manager workflow. Note: the custom collection will have to be marked as Customizable to add a title from the collection to an order.
- Create a local resource and add it to an order or purchase request. This should ideally be used for resources that do not belong in WorldCat or the knowledge base, such as memberships, furniture, technology, and supplies. These items can be ordered or even added directly to an invoice.
Default branch and shelving location of order items
Place an order
Submitting orders to vendors
Note: Branch-based acquisitions users can only manage orders for a branch where they have the appropriate permissions. See About branch-based acquisitions.
Search for an order
Note: Placing orders cannot be done from a plan. Plans automatically have the status Placed.
Place order
Before placing an order: Open the order, complete any edits, and click Save Order at the top of the screen.
- Click Place Order.
- In the Place Order window, follow local practice to determine whether you check the box to notify the vendor about this order.
Note: Reasons for notifying the vendor about an order vary. For example, if you have already placed the order on the vendor's website or the order is part of a current subscription, you don't need to notify the vendor. Otherwise, you may want to notify the vendor from WMS.
- Yes - Place order and notify the vendor
- Select the checkbox.
- Click Continue.
- Go to step 3.
- No - Place order, but do not notify the vendor
- Do not check the box.
- Click Place Order
- The order is placed.
- Yes - Place order and notify the vendor
- In the Notify Vendor about Order window, fill in the following fields:
- Method - The method you choose to notify the vendor of the order.
- E-Mail (EDIFACT): Send an EDIFACT order message via email. Before using this method, read Configure EDIFACT messages for a vendor for configuration information.
- E-Mail (HTML): Send your order via email.
- Print: Print your order to send via mail.
- FTP (EDIFACT): Send an EDIFACT order message via FTP. Before using this method, read Configure EDIFACT messages for a vendor for configuration information.
- To (E-Mail or Print) - The person or department at the vendor who will receive your notification of an order.
- Reply to (E-Mail (HTML) or Print) - The person at your library that the vendor can contact about your order.
- The default is the first person listed on the Contacts page in OCLC Service Configuration (WorldCat Registry > Contacts).
- You can set a recurring contact for when vendors reply to an order in the Institution Settings for your system. For more information, see Create a recurring reply-to contact.
- You can set a default method and vendor contact by editing the Acquisitions Settings in the vendor record. For more information, see Acquisitions Settings.
- Method - The method you choose to notify the vendor of the order.
- The method you choose determines the next step.
- Email (EDIFACT and HTML) and FTP (EDIFACT)
- (Optional) To preview the message, select Preview message before sending and click Continue.
- Click Send Order.
- Check the order status to confirm that the order was successful.
- An order status that remains set to Open indicates that there was an error and the order was not sent to the vendor.
- An order status set to Placed indicates that the order notification was sent to the vendor. For FTP (EDIFACT) orders, this confirms that the order was successfully delivered to the target FTP server. For email (EDIFACT and HTML) orders, the system can only confirm that the notification was accepted by the outgoing SMTP server, but cannot account for other errors, e.g. an incorrect email address.
- Print
- Click Continue.
- From the Print Preview dialog, click Print Order.
- Email (EDIFACT and HTML) and FTP (EDIFACT)
Resend order
Before resending an order: Open the order, complete any edits, and click Save Order at the top of the screen.
- Click Resend Order.
- From the Notify Vendor about Order dialog, fill in the following fields:
- Method - The method you choose to notify the vendor of the order.
- E-Email (HTML): Send your order via email.
- E-Mail (EDIFACT): Send an EDIFACT order message via email. Before using this method, read Send your vendor EDIFACT order information via email for configuration information.
- Print: Print your order to send via mail.
- FTP (EDIFACT): Send an EDIFACT order message via FTP. Before using this method, read Configure EDIFACT messages for a vendor for configuration information.
- To - The person at the vendor who will receive your notification of an order, if you are sending by Print or E-Mail (EDIFACT or HTML).
- Reply to - The person at your library that the vendor can contact about your order, if you are sending by Print or E-Mail (HTML).
- The default is the first person listed on the Contacts page in OCLC Service Configuration (WorldCat Registry > Contacts).
- You can set a default method and vendor contact by editing the Acquisitions Settings in the vendor record. For more information, see Acquisitions Settings.
- Method - The method you choose to notify the vendor of the order.
- The method you choose determines the next step.
- Email (HTML or EDIFACT), or FTP (EDIFACT)
- (Optional) To preview the message, select Preview message before sending and then click Continue.
- From the Print Preview dialog, click Send Order.
- Check the order status to confirm that the order was successful.
- An order status that remains set to Open indicates that there was an error and the order was not sent to the vendor.
- An order status set to Placed indicates that the order notification was sent to the vendor. For FTP (EDIFACT) orders, this confirms that the order was successfully delivered to the target FTP server. For email (EDIFACT and HTML) orders, the system can only confirm that the notification was accepted by the outgoing SMTP server, but cannot account for other errors, e.g. an incorrect email address.
- Print
- Click Continue.
- From the Print Preview dialog, click Print Order.
- Email (HTML or EDIFACT), or FTP (EDIFACT)
EDIFACT order data
If you choose to send the order by EDIFACT (E-Mail or FTP) message, the following will be included in the order data file you send to the vendor.
Claim and cancel (Optional)
Managing delayed or cancelled orders
Overview
Claiming and canceling items is an optional step in the WorldShare Acquisitions workflow. You may need to claim items as missing if you have ordered but not received them. You may need to cancel items for a variety of reasons and can do so if they have not been received. The workflow for claiming and canceling items may differ depending on the item type (i.e. order items or subscription items). This page discusses how to claim order items and cancel one-time items. For more information on other types of claims and cancellations, see Claim and cancel.
Claim order items
To claim using saved searches, see Automate serial issues claiming.
Cancel one-time items
1. Cancel items
2. Confirm cancellation
Receive and invoice items
Processing received materials and creating invoices
Overview
The process of receiving and invoicing differs depending on the type of item. This page discusses receiving and invoicing for monographs. To learn about receiving and invoicing for other types of items, see Receive and Invoices.
Receive and invoice monographs
Receive e-products
Update the Receipt Status of multiple e-products to Received
Update the Receipt Status of multiple e-products to Partially Received
Receive a local resource
Receive serials and multi-parts
Update the Receipt Status of multiple serials to Received
Update the Receipt Status of multiple serials to Partially Received
Watch a video
Receive and invoice serial subscriptions
Run time: 6:06
This video shows how to receive and invoice serials subscriptions in WorldShare Management Services.
Receive a serial issue
Supplemental, credit and refund items
Some types of invoice items require additional steps:
- Credit invoice items: These allow the vendor to provide a credit that you can use to purchase future items from them.
- Refund invoice items: These are similar to credit items, but in this case, the vendor refunds the money paid to the library for use in any way they wish, not just to purchase items from them.
- Supplemental invoice items: These cover any additional costs for an item that was already invoiced previously. You can only create a supplemental invoice item for an item whose invoice percentage is 100%.
Pay an invoice
Finalizing payment for received items
Note: Branch-based acquisitions users can only manage invoices and invoice items for a branch where they have the appropriate permissions. See About branch-based acquisitions.
- From the left navigation, click Invoices > Invoices.
- Search for an open invoice. To find an invoice, see Search and filter invoices or Search and filter invoice items.
- From the search results, click the Invoice Number.
- Edit the invoice if needed. See Edit an invoice.
- When ready click Pay. The Pay Invoice dialog opens.
- From the Pay Invoice dialog:
- Enter the date the invoice was paid in the Date Paid field. This date does not need to be the same as the date the invoice payment status changes to Paid and allows you to indicate when payment was submitted to the vendor, rather than when the invoice was marked as paid in Acquisitions.
- (Optional) Enter a Payment Reference ID. A payment reference ID is a check or transaction number for the payment actually submitted for this invoice.
- (Optional) Enter an External Invoice ID. An external invoice ID is a unique identifier for the invoice used by an external financial system (e.g. such as the campus financial system).
- Click Pay.
- (Optional) See Unpay an invoice when making corrections after payment.
If the Total Cash Balance will be over-expended by paying the invoice, you will receive a warning message including a table that summarizes the over-expenditure and the option to continue or cancel. You can also Integrate invoice information with your financial system using platform API.
Advanced tasks and additional resources
Next steps and further learning
Advanced tasks
The advanced tasks listed below can help supplement your knowledge and lead you to your next steps, allowing you to get the most out of your WMS subscription.
| Task | Documentation | Training | Details |
|---|---|---|---|
| Renew your subscription items |
|
|
Discover the workflows for renewing subscriptions using a renewal list or a bulk renewal method by vendor in WorldShare Acquisitions. Renewing subscriptions is a process commonly done yearly. |
| Roll-over your budget |
|
Before closing your budget, you must set up and configure your budget for the next fiscal period. | |
| EDIFACT messages |
|
||
| Automated jobs | |||
| Exchange rates | |||
| Custom fields |
