When trying to import a file, I get an error message "...No new purchase order item was created."
- WorldShare Acquisitions
If the error is reporting a duplicate order already exists, the complete message will read: "Found an order item PO-1234-56 with the Vendor Order Item Number "123456". No new purchase order item was created."
This type of error occurs when a file has already been imported and we are trying to import the same file again and thus to import duplicates. Or, somehow the vendor has transmitted the same vendor order item number for two different items.
To confirm there already exist items with these vendor order item numbers, you can use the search of order items in ACQ (Orders > Order Items > Select Vendor Order Item Number from dropdown) . . . any of the order item numbers from the notification e-mail should turn up existing items.