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OCLC Support

When Importing Orders I am getting an error that says "The Resource Service is not available".

Symptom

  • When I attempt to import an order into WorldShare Acquisitions, it fails and shows the error as: "The Resource Service is not available".

Applies to

  • WorldShare Acquisitions  

Resolution

Please check the MARC records of any items that failed to Import. We found in one case the 035 field had a OCLC Number 0.  Having an invalid OCLC Number (OCN) in the 035 field could explain the failure to import the MARC Record.

    MARC record snippet showing =035 \\$a(OCoLC)0

Page ID

67425