Why is my EZproxy getting directed to my old EZproxy when the link is showing my new EZproxy prefix

Symptom

• My EZproxy is getting directed back ot my old EZproxy and my link has the new EZproxy prefix

Applies to

• EZproxy

Resolution

Contact the database provider and give them the updated EZproxy prefix.

Additional information

Some websites need to be provided with the updated EZproxy prefix when the EZproxy prefix is changed.

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