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OCLC Support

Why am I seeing a different SSL certificate than what is active on my EZproxy server

Symptom
  • After adding and activiating a new SSL certificate, I am still seeing the old SSL certificate being presented when using EZproxy
Applies to
  • EZproxy all versions
Resolution

 Contact IT and have them update the EZproxy SSL certificate to Network Device handling SSL

 

Additional information

A network device like a firewall or load balancer is presenting the SSL certificate and not EZproxy.  Once the EZproxy certificate it loaded to this device the proper SSL certificate will be presented.

Page ID
38532