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OCLC Support

The provider has blocked access to content due to excessive downloads, can you help us?

Applies to
  • Hosted EZproxy
Answer

We can provide the EZproxy log files relating to the date when the provider identified the excessive usage. Please contact OCLC Support with the date(s) required and we will upload the relevant log files to your OCLC SFTP account.

Additional information

Log files overview

Page ID
14069