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OCLC Support

How do I resolve the WSkey and secret pair did not generate a token errors showing the EZproxy messages.txt file

Symptom

  • WSkey and secret pair did not generate a token is showing in the messages.txt file

Resolution

Short introduction or instructions to follow these steps:

  1. Update the WSkey secret value.  This is a different value than the WSkey.  
  2. The instructions for obtaining and updating this value can be found here https://help.oclc.org/Library_Manage..._Notifications

Additional information

The WSkey secret and the WSkey are different values.  

Page ID

60729