Clicks hang and reports don't appear in OCLC Usage Statistics

Symptom

• After logging into OCLC Usage Statistics you don't see any reports or accordion tabs listed and the site doesn't respond when you click on buttons on the page

Applies to

• OCLC Usage Statistics

Resolution

Clear your browser cache and oclc.org cookie/s, then close your browser windows and restart it. You should see the reports come in then and be able to move around the pages. You can also try using an incognito window. If neither of those change the behavior, contact OCLC Support with your full name, library symbol, and the authorization number you have logged in with.

Additional information

There is more on the OCLC Usage Statistics. 

Page ID