Troubleshooting
- Last updated
- Apr 28, 2023
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Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).
Featured Troubleshooting articles: OCLC APIs featured articles
API
- Can I get a full list of all our active ILL requests using the Resource Sharing API?
- How do we configure our API to allow for CORS support?
- How do I set up MarcEdit OCLC Integration?
- How do we expand what user data the Identity Management API can pull via the SCIM/Me operation?
- I am getting a "not authenticated" error when using CCG authentication for an API key.
- I am trying to authorize using the inline test tool, but I am getting an error.
- I received an unauthorized message response after receiving a response other than unauthorized.
- Is there a different way I should be obtaining a token to make requests to the Search API?
- Is there a limit to the number of API queries that can be made in a day?
- Is there a maximum number of terms that can be sent in an API query?
- Is there an API that can search and retrieve article records?
- On the API authorization screen I choose execute but there is no token in the GET response.
- Query returns a "no Route matched with those values" error
- What IP address do OCLC APIs use?
- When we attempt to generate tokens for the WorldCat Search API we get failures.
- Why am I getting a 401 unauthorized error with the IPADDRESS NOT ALLOWED error when using the WorldCat KB API?
- Why am I getting a 403 Forbidden URL error when making a call on an API?
- Why am I getting a blank screen after login to the WS-key Admin site?
- Why am I receiving an "403:unauthorized flow attempt" error?
- Why do I get an "Unrecognized IP" message when using WorldCat Search API?
- Why is the Interlibrary Loan Policies Directory API only pulling back 5000 results?
- Why is the WorldCat Search API not pulling back results for certain OCLC Symbols?
- WorldShare Identity Management API returns the "Attribute from request is ignored because it's not recognized" error
Featured articles
General
WorldCat Metadata API 2.0
WSKey
- Can OCLC add additional flows to API keys?
- Can students, non-library staff and professors use WSKeys?
- How can I renew my WSKeys?
- How can we integrate the new EBSCO Discovery Service (EDS) with WorldCat?
- How do I find a list of my institution's WSKeys?
- How do I request a WSKey?
- I need to update a key to allow for the clientCredential flow.
- I'm getting the error message "There was a problem processing your request" when I try to request a WSKey
- Why am I getting a blank screen after login to the WS-key Admin site?