Why don't I see my call numbers in WorldCat Discovery?
Symptom
- Call numbers are no longer displaying in the search results or item detail page in WorldCat Discovery for WMS libraries or libraries using real-time availability.
Applies to
- WorldCat Discovery
Resolution
It is possible that an option for Local Holdings Records display is deselected.
- Sign in to OCLC Service Configuration.
- Navigate to WorldCat Discovery and WorldCat Local > OPAC Statuses, Locations and Circulation Policies.
- Expand the Item Availability from OPAC section, scroll down to the OPAC status grid.
- Check the box next to "First display LHR with option to search local OPAC for availability."
- If this does not fix the problem, please contact OCLC Support and reference this help article.
Additional Information
For additional information please see OPAC Status Grid Columns.