Why does my item show with a red crossed circle when the item status is Available?
Symptom
- The item says it is Available but there is a red crossed circle
Applies to
- WorldCat Discovery
- Service Configuration
Resolution
This information is controlled by the OPAC Status Grid configured in Service Configuration > WorldCat Discovery and WorldCat Local > OPAC Statuses, Locations and Circulation Policies > Item Availability from OPAC.
- The Status Treatment can be set to available, unavailable, library use only - available, or library use only - unavailable
- Status treatments available and library use only - available will show a green tick when the item is Available (See WMS Status Messages for when an item will show as Available)
- Status treatments unavailable and library use only - unavailable will show a red crossed circle at all times
- To get Any Status or Any location you must type an asterisk (*) in the appropriate field. If you type the status this will not map properly
- Write the location in capitals with asterisks at either end.
eg *LIBRARY WORKROOM*
- Note that the location will include any shelving locations containing the word or words within the asterisks
eg. *FICTION* will cover the shelving locations Fiction and Junior Fiction but *JUNIOR FICTION* will not include Fiction
Page ID
40127