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OCLC Support

We are finding “Access online” linking buttons to titles that we do not own or subscribe to. We do not have holdings in records manager, nor are the titles selected in our instance of Collection Manager.

  • “Access online” linking buttons are appearing on titles that we don't own.
  • When our patrons click on these buttons they are frustrated because they cannot access the data.
Applies to
  • WorldCat Discovery
  • WorldCat Local

The access online link is coming from the 856 URL in the record.  It looks like you've enabled 856 links from non-WorldCat records within the Service Configuration

  1. Navigate to the Service Configuration and log in.

  2. Click into WorldCat Discovery and WorldCat Local> Full text and Open Access Links.

  3. Scroll down looking for "Links from non-WorldCat Record 856".

  4. Deselect the checkbox.

  5. Click "save".

Note: Deselecting these links will not only remove the link from the record you are looking at, but also for any other records that are pulling in 856 links from non-WorldCat records.

If this does not resolve the access online link, please contact OCLC Support

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