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WC has returned the error message "An error occurred on the MetaAuthentication System"

Symptom
  • WC has returned the error message "An error occurred on the MetaAuthentication System. Details: No Single Sign-On request could be found."

Applies to
  • WorldCat Discovery
Resolution

This is quite a common problem relating to a previous cached Single Sign-On session.  It can usually be solved by the user restarting their browser or restarting their machine.

It is also worth checking that the user is using the correct link and not a bookmarked link with extra parameters.

Page ID
37839