"Searches cannot be longer than 30 words" error on every search when proxying WorldCat Discovery
Symptom
- You use EZproxy with WorldCat Discovery, and your off-campus users get an error message on every search, regardless of length:
"Unable to generate search results. Searches cannot be longer than 30 words. Reduce the number of words in the search."
Applies to
- WorldCat Discovery
- EZproxy
Resolution
If you use hosted EZproxy, contact OCLC Support with a description of the problem and a link to this help article.
If you are self-hosted/standalone EZproxy, contact OCLC Support with the following information for Support to review:
- A description of the problem
- Your EZproxy's IP address
- Your EZproxy's complete config.txt and messages.txt files
- A link to this help article