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OCLC Support

I'm receiving an error stating I'm not subscribed to this service when I go to WorldCat.

  • When using a WorldCat Discovery or WorldCat Local URL, an error occurs stating "The institution is not subscribed to this service." 
Applies to
  • WorldCat Discovery
  • WorldCat Local

This error indicates that your library is not subscribed to WorldCat Discovery or FirstSearch services. You may have maintained access to your WorldCat Local link through a free QuickStart service. As part of the transition to WorldCat Local this free QuickStart service has ended.

If you have additional questions about this error, please contact OCLC Support with your OCLC symbol and a screenshot of the error message you are receiving.

Additional information

To learn more about WorldCat Discovery, visit the Introduction to WorldCat Discovery help page or Request a Quote for WorldCat Discovery services. 

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